Trailer Life Magazine Open Roads Forum: New Dometic Recall Initiated March 11, 2008
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 > New Dometic Recall Initiated March 11, 2008

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squaredancer

Garden Grove, Ca

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Posted: 08/11/08 04:01pm Link  |  Quote  |  Print  |  Notify Moderator

TYSpapa, if you're eligible due to serial and model #s, then all you should have to do is to arrange for warranty repair thru your local service point. Be aware, the parts are free, the install will cost you.


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TYSPapa

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Posted: 08/11/08 04:16pm Link  |  Quote  |  Print  |  Notify Moderator

squaredancer wrote:

TYSpapa, if you're eligible due to serial and model #s, then all you should have to do is to arrange for warranty repair thru your local service point. Be aware, the parts are free, the install will cost you.



That is another issue. Who is gpoing to cover traveling costs for fuel and possible overnight lodging and lost wages.
There is a ANS # that is 221.19b-1995. Would that be the build year?


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Stan47

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Posted: 08/12/08 10:23am Link  |  Quote  |  Print  |  Notify Moderator

TYSPapa - Don't hold your breath waiting for Dometic to reimburse you peripheral costs, or to extend the warranty. I am still waiting for a reply from them re my inquiry about travel costs.

In the meantime, I have more present worries. Had a spring bar come loose and get turned around. It took a mile to get stopped, as we were on a bridge. I ground off about half the trunnion on the bar, and need to get something brazed on to it before we can contine. Luckily, we landed right at a great park right on the shore of the Missouri River.


Life's too short to drink light beer.


Chris Bryant

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Posted: 08/12/08 10:54am Link  |  Quote  |  Print  |  Notify Moderator

The build year is in the serial number- the first number is the year, the second two numbers are the week, so a serial number of 42600015 is the 15th refrigerator built in the 26th week of 2004.


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timsrv

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Posted: 08/12/08 11:00am Link  |  Quote  |  Print  |  Notify Moderator

Chris Bryant wrote:

The build year is in the serial number- the first number is the year, the second two numbers are the week, so a serial number of 42600015 is the 15th refrigerator built in the 26th week of 2004.


..........or 1994. Since the recall covers so many years, this has been a point of confusion. You'd think they would have put 2 digits there to indicate year. Oh well, not such a big deal I guess. It's not like any of these things will last a whole 10 years anyhow .

By the way, it's illegal to charge the end customer money to perform a recall. They are not required to reimburse you for travel and lodging, but they could be fined $15,000 if they get caught billing you for the install. Charging you a service call to come out is a gray area, I'm not sure if charging for that is allowed or not. Tim

TYSPapa

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Posted: 08/12/08 11:12am Link  |  Quote  |  Print  |  Notify Moderator

timsrv wrote:

Chris Bryant wrote:

The build year is in the serial number- the first number is the year, the second two numbers are the week, so a serial number of 42600015 is the 15th refrigerator built in the 26th week of 2004.


..........or 1994. Since the recall covers so many years, this has been a point of confusion. You'd think they would have put 2 digits there to indicate year. Oh well, not such a big deal I guess. It's not like any of these things will last a whole 10 years anyhow .

By the way, it's illegal to charge the end customer money to perform a recall. They are not required to reimburse you for travel and lodging, but they could be fined $15,000 if they get caught billing you for the install. Charging you a service call to come out is a gray area, I'm not sure if charging for that is allowed or not. Tim


Mine has lasted 10 yrs and never given me an ounce of trouble. I am almost tempted to ignore the recall except that the 5th wheeler sits in the driveway between trips with only 7 feet of clearance between it and our house and the same on the neighbors side as well.

timsrv

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Posted: 08/12/08 11:29am Link  |  Quote  |  Print  |  Notify Moderator

Yeah, actually the life expectancy or a modern refer core (without this defect) is 12 - 15 years. With these recall units, many of my customers have had failures around the 2 year range. Usually it's a full timer that runs the refer 24/7 on electric only. One of my customers had 4 boiler tube failures before the 1st recall was even announced! Tim

HitchnRun

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Posted: 08/12/08 11:42am Link  |  Quote  |  Print  |  Notify Moderator

TYSPapa wrote:

timsrv wrote:

Chris Bryant wrote:

The build year is in the serial number- the first number is the year, the second two numbers are the week, so a serial number of 42600015 is the 15th refrigerator built in the 26th week of 2004.


..........or 1994. Since the recall covers so many years, this has been a point of confusion. You'd think they would have put 2 digits there to indicate year. Oh well, not such a big deal I guess. It's not like any of these things will last a whole 10 years anyhow .

By the way, it's illegal to charge the end customer money to perform a recall. They are not required to reimburse you for travel and lodging, but they could be fined $15,000 if they get caught billing you for the install. Charging you a service call to come out is a gray area, I'm not sure if charging for that is allowed or not. Tim


Mine has lasted 10 yrs and never given me an ounce of trouble. I am almost tempted to ignore the recall except that the 5th wheeler sits in the driveway between trips with only 7 feet of clearance between it and our house and the same on the neighbors side as well.




They only burn on propane...if you stay on electric no problem....

TYSPapa

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Posted: 08/12/08 11:46am Link  |  Quote  |  Print  |  Notify Moderator

timsrv wrote:

Yeah, actually the life expectancy or a modern refer core (without this defect) is 12 - 15 years. With these recall units, many of my customers have had failures around the 2 year range. Usually it's a full timer that runs the refer 24/7 on electric only. One of my customers had 4 boiler tube failures before the 1st recall was even announced! Tim


Mine is plugged in for all summer. It may only have a couple hours of propane use.
Are you saying that if I was going to have trouble it should have happened by now. We never run the reefer when traveling,only when stopped for a meal although we have been on some rough backroads a time or two. So what do I do

timsrv

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Posted: 08/12/08 12:13pm Link  |  Quote  |  Print  |  Notify Moderator

It's been my observation that most refers that break boilers run mostly on electric. However, according to Dometic, a flame needs to be present for it to go up in flames. So for that reason, it's safer to limit refer operation to electric (running it exclusively on electric increases the chance of breakage, but limits the chance of fire).

It's my understanding that the ones that have burned developed stress patterns while running on electric, then finally broke while running on gas. Stress patterns are the areas that become overworked as a result of expansion and contraction. Once these patterns are set, these overworked areas will continue to flex more regardless of operation mode(and BTW there's no practical way to tell if you have stress patterns or not). So even if you stopped running it on electric and started using it on gas only, these stressed areas will still flex more then the unstressed areas because they are in a weakened state. If your refer has only been run on gas, then it most likely won't have these stress patterns and it's much less likely to break. It's the ones that run all the time on electric that I see failing. Tim

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